Hazwo

Feb 05, 2021
I’m learn about Research Report from 100 Days of Product Design by Susan K Rits (https://100days.design), Research Report is research results that we present to stakeholders . The reporting include background research, method, fact finding, areas for improvement, and recommendations for improving customer experience.

In terms of writing reporting, we must be able to synthesize data from the research conducted, and be able to make presentation documents that are easy for stakeholders to understand.

The Challenge : Combine and communicate findings from user experience of buying coffee at local coffee shops in the form of research reporting (Based on challenge day 2 , day 3, day 4, day 5, and day 6)

My style in presenting research reporting documents

This is my assignment Day 7 of the 100 Days of Product Design Challenge #100daysdesign

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Feb 04, 2021
I’m learn about Personas from 100 Days of Product Design by Susan K Rits (https://100days.design), my understanding of personas is characteristics, wants and goals user. Persona is representation of real people, based on a lot of collected data. Personas can influence design because can to clarify who we’re designing and building for, and why.

The Challenge : Create user primary persona and additional persona based on customer coffee shop (previous challenge Day 4 and Day 5)

User Persona:

Primary Persona

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Feb 04, 2021
I’m learn about User Journey Map from 100 Days of Product Design by Susan K Rits (https://100days.design), my understanding of User Journey Map is user steps to get to the goal. We should be able to map the steps the user performs:
• Doing
• Thinking
• Feeling
• Experience (what you hope your customer is experiencing)
So that we can find out who users are suffering, getting lost or drop off.

The Challenge : Create a journey map, user buy coffee at the local coffee shop from the previous challenges.

User Journey Map

Journey map — User buy coffee at the local coffee shop from the previous challenges.

This is my assignment Day 5 of the 100 Days of Product Design Challenge #100daysdesign

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